At HNP Tourism, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
1. Information We Collect
We collect various types of personal information to enhance your experience with our tourism services. The information we collect may include:
Personal Identification Information: Name, email address, phone number, postal address, etc.
Payment Information: Credit card details, billing address (processed through secure payment gateways).
Travel Preferences: Travel dates, destinations, and specific preferences you provide for your tours and bookings.
Usage Data: Information on how you interact with our website (e.g., IP address, browser type, browsing history, etc.).
2. How We Use Your Information
The information we collect is used for the following purposes:
To Provide Services: We use your personal information to process bookings, reservations, and deliver our tourism services.
Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
Marketing and Promotions: To send you promotional materials, newsletters, or special offers related to our services (you can opt out at any time).
Improve User Experience: To analyze website traffic and improve our website functionality.
3. DATA SHARING AND DISCLOSURE
We respect your privacy and do not sell your personal data. However, we may share your information in the following cases:
With Service Providers: We may share necessary details with third-party service providers who assist with booking and payment processing (e.g., payment gateways, travel agencies, etc.).
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to legal processes.
4. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your browsing experience. These technologies help us remember your preferences, track your interactions, and analyze traffic patterns. You can control cookies through your browser settings.
5. Data Security
We employ industry-standard security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot ensure absolute security.
6. Your Rights and Choices
You have the right to:
Access and Update: Request access to or update your personal information.
Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
Delete Your Data: Request the deletion of your personal data, subject to any legal retention requirements.
7. Third-Party Links
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites.
8. Children’s Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
By using our website and services, you consent to the terms outlined in this Privacy Policy